Cookie Policy

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or smartphone) when you visit a website. They are widely used by website operators to make websites work, or to work more efficiently, as well as to provide information to website owners.

Cookies can be "session cookies" (which expire when you close your browser) or "persistent cookies" (which remain on your device for a set period of time or until deleted). We use both types.

2. How We Use Cookies

MamaMind uses cookies for the following purposes:

• •To keep you securely logged in to your MamaMind account
• •To protect against security threats, including cross-site request forgery (CSRF)
• •To remember your language, timezone, and display preferences
• •To understand how visitors use our website (anonymised analytics only)
• •To improve the performance and reliability of the Service
• •To remember your cookie consent choices

3. Strictly Necessary Cookies

These cookies are required for the MamaMind website and service to function correctly. Without them, key features such as logging in, managing your subscription, or receiving security protection would not work.

Because these cookies are essential, they are always active and cannot be disabled via your cookie preferences. However, you can block them via your browser settings – please note that doing so may prevent you from using the Service.

4. Analytics Cookies

We use Google Analytics to collect anonymised data about how visitors use our website. This helps us understand which pages are most popular, where visitors come from, and how the site is used – all so we can improve the experience.

Google Analytics data is processed in the United States. We have a Data Processing Agreement with Google in place, and analytics data is aggregated and anonymised before analysis. We have disabled Google Analytics advertising features, meaning no data is shared with Google's advertising network.

We also use Amplitude for in-product feature analytics. This helps us understand which MamaMind features are used most, so we can invest in improving them. Amplitude data is anonymised at the point of collection.

5. Functional Cookies

Functional cookies remember choices you make and provide more personal features. For example, we use functional cookies to remember your language preference and timezone setting, so you don't need to re-enter the information on every visit.

6. Marketing Cookies

MamaMind does not currently use marketing or retargeting cookies. We do not work with advertising networks, and we do not use cookies to track you across other websites for advertising purposes.

If this changes in the future, we will update this Cookie Policy and seek your explicit consent before placing any marketing cookies on your device.

7. Third-Party Cookies

Some third-party services we integrate with may also set cookies when you use the MamaMind website:

• Stripe – sets cookies to prevent payment fraud and maintain checkout session state
• Google Analytics – sets analytics cookies as described above
• Intercom (Customer support) – sets cookies to power our support chat widget

These third-party services have their own cookie and privacy policies. We are not responsible for the content of those policies.

8. How to Control Cookies

9. Changes to This Policy

We may update this Cookie Policy to reflect changes in the cookies we use, new regulatory requirements, or improvements to our services. When we make significant changes, we will notify you by email and display a notification on the website. The "Last updated" date at the top of this page will always reflect the most recent revision.

10. Contact Us

If you have any questions about how MamaMind uses cookies, please contact: