We'd love to hear from you
Have a question about Mamamind? Need help with your account? Or just want to share feedback? Our team is here and happy to help.
Email Support
For general enquiries, billing questions, and account help.
hello@mamamind.ai
WhatsApp Support
Get help directly on WhatsApp — the platform you already use.
+44 7700 900 123
Response Times
We aim to reply to all enquiries within one business day.
Mon-Fri, 9am-6pm GMT
Write to us directly
Quick answers
How do I cancel my subscription?
You can cancel at any time from your dashboard or by emailing hello@mamamind.ai. Cancellations take effect at the end of your current billing period.
I haven't received my WhatsApp activation link — what do I do?
Check your spam folder first. If it's not there, email us with your order confirmation number and we'll resend it within 30 minutes.
Can I switch between plans?
Yes. You can upgrade or downgrade your plan at any time from your dashboard. Plan changes take effect immediately, and billing is adjusted pro-rata.
How do I add a new family member?
In your dashboard, go to Family Members and click 'Invite Member'. They'll receive a WhatsApp message to activate their connection to the shared Mamamind bot.
Is there a free trial?
Yes — all new subscribers get a 7-day free trial. No credit card is required to start. You'll only be charged if you keep your subscription after the trial period.
Registered Office
Mamamind Technologies Ltd
20 Farringdon Road
London, EC1M 3HE
United Kingdom